We’re delighted to assist you. Whether you have questions about our vases, your order status, shipping details, or returns — our team is here to help.

You can contact JAYBELLA LTD through the following channels:

📧 Email Support

Our customer service team is available via email for:

• Product enquiries

• Order tracking & delivery updates

• Return & exchange assistance

• Wholesale or collaboration requests

Email: info@t5d7h.com
📍 Response Time: We usually reply within 24 business hours.

📞 Phone Support

Need to speak to someone directly? We're just a phone call away.
Our friendly support staff is available during business hours to assist you.

Phone Number: +44 1827 612082
Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
Closed on Saturdays, Sundays & UK public holidays.

🏢 Company Details

Registered Company Name: JAYBELLA LTD
Company Number: 16487486
Legal Representative: Jessica Louise Freeman
Registered Address:
12 Watling Street
Wilnecote, Tamworth
England, B77 5BP

Please note: This is our administrative and logistics address — we do not currently operate a physical showroom or retail location.

📦 Order Status & Delivery Enquiries

If you've placed an order and would like to check the status, track the shipment, or make a change, please include the following in your message:

• Full name

• Order number

• Email address used at checkout

• Description of your request

This will help us resolve your query faster.

🔁 Returns & Exchanges

JAYBELLA offers a 30-day free return and exchange policy.
To begin a return, please refer to our Return & Refund Policy page, or contact our team directly by email.

🌍 Business & Press Enquiries

For media, wholesale, collaboration, or partnership opportunities, please reach out to:
Email: info@t5d7h.com
Subject line: "Business Enquiry – [Your Topic]"

💬 Final Note

We believe good service is as important as good design. If there’s anything we can do to make your experience better, please let us know. Every message matters to us, and we’re committed to supporting you with care and clarity.

We look forward to hearing from you.

— The JAYBELLA Team